Contact us by email or telephone to discuss your project or get information on our products. We will establish how to best support you and then provide a price sheet and product information for your review.
We provide written quotations on request for every project that clearly outline terms and conditions for services or product delivery. Included with each quotation is our bank account information. Goods are shipped or services provided after receipt of payment at our bank.
Making an international funds transfer at your bank or on-line is easy. SYNOMETRIX accepts payments in US Dollars in any of the following ways:
Telegraphic Transfer: Payments are arranged at your bank by Telegraphic Transfer. When making a T/T payment, please ensure that the total amount shown on the quotation is remitted exclusive of any first or third party bank charges. Please also ensure your full company name and address is included on the T/T documentation.
Letters of Credit: Letters of Credit can be arranged by your bank to secure payment against large orders. Please let us know if you wish to arrange an L/C for payment so that we can discuss terms and conditions for delivery.
On-line Payment:
SYNOMETRIX accepts secure on-line payments using your PayPal account, we cannot accept direct credit card payments. We add 6% to the total order amount to cover the Pay Pal transaction and currency exchange fees. For more information on Pay Pal, please visit www.paypal.com
Shipping & Drop Shipping Worldwide: Pre-paid frieght charges are quoted by gross weight shipped from Taiwan or Hong Kong. SYNOMETRIX can also use your carrier or freight forwarder and ship freight collect. Drop shipping service using your company invoice is also available.
Product Warranty: SYNOMETRIX offers a standard 1 year repair or replace warranty from date of shipping on all products found to have a defect that results from manufacturing. The warranty does not cover willful damage or neglect on the part of the user. Defective products must be shipped back to SYNOMETRIX by the customer freight pre-paid. SYNOMETRIX will repair or replace the defective product at no charge and ship back the product to customer freight pre-paid.
